Billing

Billing periods are associated with each product line item on a project. Billing periods generally correspond to the billing frequency of the product as well as the duration of the project. For example, a product with a monthly billing frequency on a one-year project would have 12 billing periods.

Billing periods can be added, edited, or removed for each product line item on a project. See the product details documentation for more information about editing individual billing periods for a product line item.

Billing summaries

The core billing summary for the organization is visible at the top of your projects page:

Billing summary

The billing summary across projects is instantly filterable using the filters available on the project list, including by customer, by project, or by status.

Billing summaries are broken down across four categories:

• Billed and paid - total of all billing amounts for periods that have already been billed and have already been paid

• Billed but unpaid - total of all billing amounts for periods that have already been billed but have not yet been marked paid

• Billable but unbilled - total of all billing amounts for periods that have passed (the period date is before today) but have not yet been billed

• Not yet billable - total of all billing amounts for periods that have not yet passed (the period date is after today) and have not yet been billed

If a line item is paid before it is billed, it is considered resolved and is included in "billed and paid." If a line item is billed before it is billable, it is included in "billed but unpaid."

Specific billings

Billings are also reportable for an individual customer on the customer details page or an individual project on the project details page.

Billing periods report

A comprehensive overview of your billing periods and the ability to filter and act on multiple billing periods at once is useful for accounts receivable (A/R) purposes. For (A/R) purposes, billing periods should be viewed and updated through the billing reports interface. This provides a much more robust way to filter and update billing information based on the billing date, customer, project, product, or other aggregate characteristics.

Billing periods report

If you are looking to manage invoices and reconcile payment records from third-party billing or payment systems, you should use the billing reports interface instead of updating product line items individually.