Hardfin user guide
  • Welcome
  • Getting started
    • Start from scratch in 5 min
    • Start with existing data in 30 min
  • Core modules
  • Get set up (configure)
    • Customers
    • Locations
    • Products
      • Manage product fields
    • Parts
  • Source and build (warehouse)
    • Shipments
    • Inventory
    • Assemblies
  • Run your business (field)
    • Assets
      • Move assets
      • Manage asset metadata
      • Scrap assets at end of life
    • Projects
      • Manage project line items
      • Manage project time and costs
      • Manage project renewals
    • Assignments
  • Billing
  • Monitor the details
    • Search
    • Reporting
    • Notifications
    • Audit log
  • Manage your account
    • Account
    • Organization
      • User management
    • Integrations
  • Advanced Options
    • Sandbox
    • API access
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On this page
  • List all locations
  • View individual location details
  • Create a location
  • Edit a location
  • Archive a location
  • Using the map
  1. Get set up (configure)

Locations

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Last updated 7 months ago

A location is a place where assets may be located. Some organizations use other words to describe a location, such as:

  • Site

  • Place

  • Space

Understand location relationships

A location must be associated with one customer, which owns or operates the location. A single location can belong to only one customer. Locations help track where assets are located and where services are provided. (A single customer can have multiple locations.)

List all locations

To see a list of all locations, navigate to the . Here you will see a table with location names, associated customers, addresses, and how many assets are at each location.

Use the search or filter options to refine the location list.

View individual location details

To view the full details of a location, click the right arrow ➡️ button in the location list.

A side window will appear showing the location details.

This window includes options for the following location information:

  • Company - the company associated with this location

  • Address - complete address for this location

  • Include in inventory - whether the location is treated as part of your inventory

  • Assets - list of assets currently at this location

Note that assets may be at a customer location even if they are not owned by that customer. This is usually the case for hardware-as-a-service business models.

Create a location

To create an individual location, click the "Add location" button and a window will appear. Choose the customer associated with the location and enter the location's name. You may optionally enter an address and customize it. Select whether to include the location in inventory. Then click "Add."

Customer and Name are the only fields required to create a new location.

Inventory vs. non-inventory

Your company's locations default to inventory (i.e., they are included in your inventory totals); your customer's locations default to non-inventory (i.e., they are not included in your inventory totals). You can change these defaults at any time.

For example, a business may have an R&D facility with some assets for development purposes. Those assets should be tracked at the company's location, but those assets should be treated as non-inventory because they are not available to be sold to customers. Conversely, a business may rely on a third-party logistics provider to store assets and dropship them. Those assets should be tracked at a customer location (the third-party warehouse), which should be designated as inventory.

Bulk creation

Edit a location

To edit a location, click the pencil icon ✏️ in the location details window.

A small window will appear to edit the location name and address and inventory status. The customer associated with the location cannot be changed.

Archive a location

To archive a location that is not yet archived, click the archive icon 👁️‍🗨️ in the location details window.

A small badge will appear on the location indicating Archived.

The location will now be visible in the location list only when "Archived" is selected.

To unarchive a location that is already archived, edit the customer and select the unarchive icon 👁️‍🗨️ in the location details window.

Using the map

You can click on any location to immediately access location details for that location. Users can move the map by clicking and dragging, and can zoom using the scroll wheel on your mouse.

Depending on your web browser, some users may have to hold the Control (PC) or Command (Mac) button while clicking, dragging, or scrolling in order to move/zoom the map.

This map shows all locations with address information, and all assets that are at a location. Locations without addresses are not shown. Assets that are in transit are not shown.

Location details also include a full of the changes made to the location over time.

To import locations in bulk, configure an integration with a CRM or ERP, or to set up API access, please .

hides the object from the list view and dropdown menus. The object can still be viewed in the list by selecting the "Archived" option. Archived objects still appear in dropdown menus when searched by name.

Hardfin generates a dynamic map using real-time data on your locations and assets. Company locations in blue circles and customer locations in grey circles .

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audit log
contact support
Archiving objects
locations page
Location list view
Arrow to open location details
Location details window
"Add location" window
Edit location details button
"Archive location" button
"Archived" badge for a location
Archived location view in the location list
"Unarchive location" button
Hardfin asset map by location